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What is RocketX?

RocketX is an advanced, hybrid CEX and DEX aggregator that works like a search engine for users looking for best prices on crypto swaps or trades. Advanced as in it allows users to select the trading platform of their choice by taking into consideration aspects like processing time, security, slippage, protection from MEV, among others.


Checkout this 2 min. video to get an overview about RocketX.

https://www.youtube.com/watch?v=848EXjpukYk

What are the main benefits of using the RocketX platform?

RocketX = Best Rates (by aggregating all leading CEX & DEX).

RocketX = Interoperability (between 100+ blockchains. 200+ soon).

RocketX = Self Custody (Trade on leading CEXs from your wallet like Metamask)

✨ Your 1-stop-shop for crypto!

  • Easy access to global liquidity of 450+ centralized (CEXs) and decentralized exchanges (DEXs) via a SIngle UI to get you Best Rates with every swap.
  • Interoperability between 100+ leading blockchains (soon 200+ blockchains) where users can transfer Native digital assets with 1-click.
  • Access liquidity on all leading CEXs in a decentralized way via your favourite wallet like Metamask/Trustwallet, while enjoying 100% ownership of your digital assets - Self Custody.
  • Cross-chain + Bridge platform for 20,000+ tokens with support for all leading networks. The objective is to ensure that users can swap any token on any network for any (other) token on any network.
  • Compare CEX + DEX exchange outcomes for best prices and fastest processing.
  • Select/Overrule the chosen best exchange by selecting your own preferred exchange.
  • Swap to Any Wallet: You can receive your destination tokens in any wallet address of your choice.
  • Fully decentralized non-custodial. You keep control over your key and tokens.
  • Low platform fees: Minimal fees compared to the market standards.

Why does RocketX use DeX aggregators instead of connecting all the individual DEXs themselves?

Besides saving lots of time and energy to connect all these DEXs individually, DEX aggregators have some major advantages such as:

  • Optimal routing and multi-step swap benefits by taking advantage of price differences by using pools that are “lagging” in price.
  • Extra liquidity via external market makers. For example, Paraswap has additional pools financed by well-known market makers such as Wintermute and Kronos Research.
  • DEX aggregators have taken measurements to avoid front-running to some extent.
  • Lower gas fees. The DEX aggregators use specific tools and have set up their smart contracts to lower gas fees.

Let these DEX aggregators compete with each other… RocketX will find the best DEX aggregator for you.

Do I need to register/login in?

It’s not mandatory to register to use RocketX. However, registering on RocketX has additional advantages.

How to start using the RocketX platform?

Step 1: Decide what kind of swap you want to do: Swap (Single-chain), Cross-chain, or a Bridge. And select the combination of network & tokens.
Step 2: Select the source token and network.
Step 3: Enter the amount of tokens you want to swap.
Step 4: Select the destination token and network.
Step 5: Let the app do the magic & display quotes from all leading exchanges for you to analyze the results in the exchange comparison section.
Step 6: If you are happy with the results… Click on the blue button “Connect Wallet” and follow the easy steps to confirm your transaction. (If you prefer another exchange, just click inside the comparison section on the line for that particular exchange, the swap widget will change and give the results for that particular exchange).
Note: you can do steps 2 up to step 4 in any order. And you can connect your wallet earlier (especially handy if you want to select the maximum number of tokens you hold in your wallet)

What is RocketX Pool?

RocketX Pool is the combined liquidity aggregated from all the leading CEXs to help our users with the best rates with every swap (both on-chain & cross-chain).

How is the best exchange being determined on RocketX?

The best exchange is the one where the user gets the highest dollar value. This means the dollar value of the Quote minus the expected gas fee dollar value.

How is the quote being determined?

The best exchange is the one where the user gets the highest dollar value. This means the dollar value of the Quote minus the expected gas fee dollar value.


The Quote is the expected number of the destination tokens.


(In case of swap via CEX, the quote is shown after deducting the CEX withdrawal fee too.)

What is slippage tolerance and minimum received?

Slippage tolerance only applies for DEX transactions and refers to the difference between the Quote (expected number of destination tokens based upon latest pool values) and the actual price the order will be filled that you are willing to accept. The tolerance level is set as a percentage of the total swap value. You can set/adjust his slippage tolerance percentage in the User Settings section (wheel icon).


The Minimum Received is the minimum number of destination tokens to be received based on the chosen slippage tolerance percentage. (For example, if the slippage percentage is 1%, the Minimum Received is 99% of the Quote).

What is the difference between a CEX and DEX transaction?

The DEX transaction takes place via a DEX aggregator who finds the optimal route to execute the swap for the best price via one or more liquidity (AMM) pools listed on one or multiple connected DEXs. The user can set a slippage tolerance percentage, and if the swap can be executed within this tolerance, the transaction will be executed immediately in a single-hash transaction. If not, the order will fail (be rejected). No additional platform fees are charged.


The CEX transaction consists of 3 (done-for-you) steps: a deposit of the source token to the exchange, the actual swap/trade via a market order, and a withdrawal of the destination token to the user’s wallet. This process makes cross-chain transactions possible as long as CEXs support multiple token formats. The user has to pay the deposit gas fee, while the RocketX protocol deducts the platform fee and the CEX withdrawal fee from the number of destination tokens. The shown Quote (expected number of to-be-received destination tokens) is after the deduction of the platform fee and CEX withdrawal fee. As the actual order is being executed as a market order, the slippage tolerance percentage and Minimum Received don’t apply for CEX transactions. Also, the CEX transaction processing time is a little longer in comparison to a DEX transaction in case of swaps within the same network, but the time take via CEX is lower compared to cros-chain swaps via a DEX. All the information is available for the user at a glance to compare and choose the exchange of his/her choice based on the operation.

Why are the gas fees different for each exchange?

DEX aggregators have different means to decrease gas fees and use different types of smart contracts for order routing/execution. Hence, gas fees for each DEX aggregator can be different.


For CEX transactions, the gas fee, to be paid by the user, involves the deposit of the source token to the CEX. Hence, the associated gas fee for each supported CEX is the same & always way lesser than gas fee required for swap via DEX.

What is slippage?

In the context of cryptocurrency trading, slippage refers to the difference between the expected price of a trade and the price at which the trade is actually executed. It can occur when there is a significant difference between the current market price of a cryptocurrency and the price at which a user places a limit order for a trade. For example, if the current market price of a cryptocurrency is $100 and a user places a limit order to buy the cryptocurrency at $95, there is a risk of slippage if the price of the cryptocurrency drops significantly before the trade can be executed. In this case, the trade may be executed at a lower price than the user intended, resulting in slippage.

Difference between price impact vs price slippage?

Price impact measures the effect of trade on the market price, while price slippage measures the difference between expected and actual trade execution price.

What is an aggregator?

A cryptocurrency aggregator is a platform or service that allows users to access and compare prices and other information from multiple cryptocurrency exchanges or wallets in one place. Aggregator crypto can be helpful for users who want to track the price of multiple cryptocurrencies across different exchanges or who want to compare the fees and features of different exchanges or wallets. Some crypto aggregators may also provide other features such as trading tools, alerts, and news about the crypto market.

What is a DEX aggregator?

A decentralized exchange (DEX) aggregator is a platform that allows users to compare and trade cryptocurrencies across multiple decentralized exchanges (DEXs). The best DEX aggregators make it easier for users to find the best prices for their trades by searching across multiple DEXs and presenting the results in a single, easy-to-use interface.

What is a CeX aggregator?

Similar to a DEX aggregator, a CEX aggregator also allows users to compare and trade cryptocurrencies, although on centralized exchanges (CEX). The best CEX aggregators search through several CEXs to bring the best price on cryptocurrencies for users.

What is the difference between a single chain swap , a cross-chain (aka multi-chain) swap or a bridge swap?

A single-chain swap is a token swap where the tokens are being swapped on the same network. A Cross-chain swap is a token swap where the source and destination networks are different. A bridge is a swap where the source and destination tokens are the same but the source and destination networks are different (a swap of a token from one network to another).

How secure is RocketX?

RocketX Exchange has undergone multiple security audits done by Zokyo and Network Intelligence. With every major update, we revise our audits. RocketX is a decentralized non-custodial platform. Users have full control over their wallets via self-custody. A user has to confirm each transaction via his wallet. The only time a user loses “accessibility” to his tokens is for a fraction of a second in case of a CEX transaction when the source tokens are sent to the CEX, and the user has to wait for the actual trade and transfer of the destination tokens to his wallet.

Has RocketX gone through audits?

RocketX Exchange has undergone multiple security audits done by Zokyo and Network Intelligence. With every major update, we revise our audits. RocketX is a decentralized non-custodial platform. Users have full control over their digital assets via self-custody. A user has to confirm each transaction via his wallet.

How to revoke smart contract allowances/token approvals?

You may revoke the approvals given to smart contracts using RocketX or any other dapp using any of the below 3rd party apps:


https://revoke.cash/
https://app.unrekt.net/
https://everrise.com/everrevoke/
Note: Gas fees.

Since token approvals are given on-chain, revoking the approval must also be on-chain. This means you need to pay gas fees for each token approval revocation.

How to report a bug/issue?

It is recommended to wait for 30 min. before raising a ticket as sometimes the processing could be delayed to network congestion.


You can raise a ticket using below link:

https://rocketx.freshdesk.com/support/home

KYC/AML explained

The cryptocurrency market is governed by a set of specific rules and regulations that mandate the implementation of Anti-Money Laundering (AML) and Know Your Customer (KYC) procedures for most crypto services.


At RocketX, our primary goal is to safeguard our clients from scams and fraudulent activities within the crypto sphere. We are committed to adhering to all the current rules and regulations, and one of the essential mechanisms enabling us to achieve this is our rigorous KYC/AML procedure.


This procedure serves as an assurance of the absolute legality of your transactions, providing verification to regulatory bodies that your actions comply with the law. By undergoing this process, you affirm your status as a law-abiding citizen, alleviating any potential concerns or claims that regulatory authorities may have against you.

Is kyc compulsory?

For Fiat to Crypto, we work with partners like Transak/Onramper & KYC is mandatory.


For Crypto-Crypto Swaps it depends on whether the swap is routed via CEX or a DEX:


For DEX transactions: KYC is not required and there is no limit on transaction volume routed via DEX.


For CEX transactions: KYC is not required as long as your swaps via CEX do not cross daily limits.

KYC/AML Procedure

RocketX employs a robust Anti-Money Laundering (AML) and Know Your Customer (KYC) protocol, bolstered by a risk mitigation system utilizing on-chain analysis. In the event that the algorithm detects a suspicious transaction, the exchange temporarily puts the swap on hold and requests the user in question to verify their identity.


There exists a specific set of criteria that the algorithm utilizes; however, revealing these criteria publicly is not feasible, as it could lead to users attempting to exploit them for fraudulent purposes.


This system has proven highly effective in combating money laundering and fraudulent activities. The KYC process enables us to swiftly and efficiently distinguish between genuine customers and scammers.


Each KYC case is treated on an individual basis. If a particular transaction raises suspicion, the swap is temporarily halted, and the user is requested to log into the app and complete the KYC process using our partner Blockpass's verification tool. Users are granted a four-day window to complete the verification procedure. Should a user opt not to undergo KYC, they have the option to decline (in such cases, kindly contact us at [email protected]) and receive a refund, with network fees deducted, within 24 hours. RocketX retains the authority to blacklist the associated address (or addresses), rendering them ineligible for future swaps through our service.


Upon RocketX's confirmation of the user's successful completion of KYC via Blockpass, the swap concludes successfully, and the funds are then transferred to the recipient's wallet address.


We are unwavering in our commitment to uphold our reputation as a legitimate and law-abiding exchange service, suitable for all users, whether they are newcomers to the crypto world or seasoned traders and miners. As such, RocketX reserves the right to apply the KYC/AML procedure to specific users or wallet addresses.


RocketX vehemently opposes money laundering and illegal activities, and consequently refrains from engaging in any business arrangements with individuals or business entities suspected of involvement in such activities.


In instances where a client submits falsified documents, the KYC/AML process is considered unsuccessful, and the deposited funds are promptly refunded to the originating address (or addresses), minus network fees, within 24 hours. RocketX maintains the prerogative to blacklist the associated address (or addresses), rendering them ineligible for future swaps using our service.

Law Enforcement

If you have fallen victim to theft and suspect that stolen funds have been transferred to a RocketX router address, please initiate a support ticket using 'HELP' menu in the app and furnish us with the following details:


  • A comprehensive account of when and how the theft took place.
  • A record of all blockchain transactions and associated addresses involved in the incident.
  • Information regarding any ongoing legal proceedings with local or international law enforcement agencies.

Upon receiving substantial evidence indicating that the funds were indeed stolen, RocketX will make every effort to temporarily freeze the assets. During this process, it is imperative that the police or law enforcement authorities provide us with a report on the ongoing case within 15 days of your support ticket submission.


Please be aware that we can only release frozen funds in response to a formal request from a Law Enforcement Authority. This request should explicitly state the intention to recover the funds and must include pertinent information about the transaction in question.


Kindly forward a digital copy of the request to [email protected] with the subject line 'Refund order from Law Enforcement Authority.'

How do I get verified?

Click on the Login menu and login to the app.


Once logged in to the app, go to the 'Account' menu & then the KYC section and click the 'Complete KYC'. This will redirect you to our KYC partner site where you will need to follow a series of steps to get verified.


Once you are verified successfully, your KYC status should reflect as 'Completed' under your 'KYC' section.

How are my documents stored after the KYC/AML procedure?

The processing and safeguarding of your data are entirely managed by our trusted third-party partner, Blockpass. Blockpass is fully committed to upholding the principles of personal data protection and is in compliance with the General Data Protection Regulation (GDPR). It stands as a top-tier compliance solution in the industry, ensuring a more secure Know Your Customer (KYC) process.

What are the platform fee rates?

There is no fee for swaps below $5 via DEXs. Platform fee is dynamic & starts with a minimal fee of 0.1% on a select few chains. A min. fee of $1 is applicable for on-chain swaps & $2 for cross-chain swaps via DEX.


RocketX charges a dynamic fee with swaps where we get better rates for our users via CEX compred to DEX (the fee starts from as small as $2 to a max. fee of 0.4%). For some exchanges the platform fee could be higher where compliance cost is higher.


You could use the platform for FREE, without any charges by HODLing $RVF. Read complete details here:


https://rocketxexchange.medium.com/benefits-to-rocketx-rvf-token-hodlers-defi-passive-income-fdde5394b174

In contrast to other platforms, in the quote column, the CEX withdrawal fee are already being deducted from the actual exchange quotes. However the platform fee is charged additionally.

How is the “you save” amount calculated?

It’s the difference in dollar value by comparing the exchange with the best quote versus the one with the least quote considering the gas fee & platform fee paid by the user.

How can I save on platform fees?

You could use the platform for FREE, without any charges by HODLing $RVF.


You get a discount based on no. of RVF tokens held in wallet:

  • a 25% discount for holding 2K+ RVF,
  • a 50% discount for holding 100K+,
  • a 75% discount for holding 1M+, and
  • a 100% discount for holding 2M+ RVF tokens.

The discount will be applied automatically & the total RVF tokens held across all 3 networks Ethereum, BNB chain & Polygon are considered to arrive at the discount.

Read the complete details here:

https://rocketxexchange.medium.com/benefits-to-rocketx-rvf-token-hodlers-defi-passive-income-fdde5394b174

How to swap a token on RocketX?

Here are the general steps to swap tokens on RocketX:

1. Connect your wallet to RocketX Exchange.
2. Select the token you wish to swap and the token you want to receive in exchange.
3. Enter the amount of tokens you want to swap and review the estimated exchange rate and the total amount of the receiving token you will receive.
4. Confirm the transaction in your connected wallet.
5. Wait for the transaction to be confirmed on the blockchain. Once confirmed, the tokens will be swapped and transferred to your connected wallet.

Checkout this 2 min. Video on how to swap using RocketX:

https://www.youtube.com/watch?v=D5gnyEHaBms

What should I do if I cannot see the swapped token on my wallet?

If you do not see the swapped tokens in your wallet after a successful swap on RocketX Exchange, there are a few things you can try:


1. Check the transaction status: You can check the status of your transaction by looking up the Initial transaction hash & Final transaction hash under the app history manu. If the transaction is success, the tokens should be in your wallet.
2. Check your wallet's token support: Some wallets only support a limited number of tokens by default and may not show tokens that are not on the list. You will have to import the tokens manually to see them on your wallet.
3. Check the balance of the receiving address: You Check the balance of your receiving address on the blockchain explorer to confirm if the token has been received or it is in the process already and waiting for some more confirmations..

If none of these steps resolve the issue, you may want to contact the support team for further assistance by raising a ticket using below link:

https://rocketx.freshdesk.com/support/home

Can I cancel or speed up the pending transaction?

Yes, you can do both as long as the wallet supports the operation. You can speed up the confirmation of your transaction in the following ways:


1. Increase the gas fee: The gas fee is the amount you pay to have your transaction processed by the network. Increasing the gas fee can make your transaction a higher priority for miners, and therefore, it will be processed faster.
2. Use a faster confirmation block: Some blockchains have faster confirmation blocks than others. For example, Ethereum's block time is around 15 seconds, while Bitcoin's is around 10 minutes.
3. Wait for the next block: You can also wait for the next block to be mined and then check if the transaction is confirmed or not.

It's worth noting that increasing the gas fee may not always guarantee a faster confirmation, as it depends on the current network congestion. It's also worth noting that you can't speed up a transaction once it is mined, but you can speed up the confirmation of the transaction.

Why does a transaction fail?

A transaction can fail on RocketX for several reasons:


1. Insufficient funds: If you do not have enough of the token you are trying to send, the transaction can not even be approved in this case.
2. Incorrect deposit address: If the deposit address is incorrect or invalid, the transaction will fail.
3. Gas fee too low: The gas fee is the amount you pay to have your transaction processed by the network. If the gas fee is too low, the transaction may not be processed by the network and will fail.
4. Network congestion: If the network is congested, it may take longer for your transaction to be processed, and it may fail if the network is too congested.
5. Smart contract failure: Smart contracts are the code that runs the decentralized exchange. If there are any bugs or errors in the smart contract of a DEX that is facilitating your transaction, it may cause the transaction to fail.
6. The transaction may fail if the slippage exceeds what the user has mentioned under user settings in case of a DEX.
7. Wallet issues: If there are any issues with the wallet you are using, such as a connection problem, it may cause the transaction to fail.

It's important to double-check the details of your transaction, such as the deposit address, the amount, and the gas fee, before confirming it.

How much time does it take to complete a single transaction?

It primarily depends if the swap is being routed via a CEX or a DEX.


On average, a single transaction on RocketX may take anywhere between 1-15 mins. The app already displaye the estimated time for each swap along with the quotes from different exchange options available on the app..



It's important to note that these are just estimates and the actual time it takes for a transaction to complete can vary based on several factors:


Network congestion: If the network is congested, it may take longer for your transaction to be processed.
Gas fee: The gas fee is the amount you pay to have your transaction processed by the network. Transactions with higher gas fees are processed faster than those with lower gas fees.
Block confirmation time: The block confirmation time is the time it takes for a block to be mined and added to the blockchain. This time can vary depending on the blockchain being used. For example, the block confirmation time for Ethereum is around 15 seconds, while for Bitcoin it's around 10 minutes.

Why are the dollar values under the “source and destination amounts” different?

The source is based upon the current price, an “average aggregated price” arrived from an external data source that registers actual trades and order books (bid-ask prices) for the main exchanges. The destination value is based on the Quote value (the estimated number of destination tokens times the current price). The Quote value is after the deduction of CEX withdrawal fees (if applicable). Hence, most of the time, the source value is higher than the destination dollar value. But due to optimal routing or in case the source token can be swapped for a better price than the shown current price, the destination value can be higher than the source value (positive price impact).

When to use swap, cross-chain & bridge?

Each of the menu has a different purpose to improve the user experience. Below should be helpful to understand better, when to use which menu:


Swap: You can swap with-in same network. (From & To networks are the same, From & To tokens are different). It supports all operations like Cross-Chain Swap & Bridge too.
Cross-Chain: Helps to see only tokens supported for cross-chain swap between 2 different networks. (From & To networks are different, From & To tokens are different too, From address & To address may/may not be same)
Bridge: Helps to see only tokens supported for bridges between 2 different networks.(From & To networks are different, From & To tokens are same, From address & To address may/may not be same)

How to get free API key to integrate RocketX API & start earning?

Please refer to Frequently Asked Questions (FAQ) section on our page for API here:

https://www.rocketx.exchange/api/

If you do not find the required information, please drop an email with your query to [email protected] with subject “Query regarding RocketX API integration“.

What is Fiat on-ramp?

Via this tab, you’ll get access to several external services that facilitate buying/selling tokens with fiat money. You can directly buy hundreds of crypto coins or tokens by paying via credit card, bank transfer (SEPA), Apple Pay, or Google Pay. That’s the on-ramp feature. Some services also allow off-ramp features where you can sell your tokens for fiat (usually by connecting with your bank account).

When was RVF token launched?

RVF token was launched on 13-Apr-2021.

Where can I read more about RVF tokenomics?

Please refer to the Vision Paper on website for the RVF tokenomics.

What is the utility of RVF token?

Holding $RVF token has primarily 3 benefits:


1> HODL RVF & avail up to 100% discount on platform fee.
2> Shop from over 2000 top brands, across 53 countries using $RVF from our partner CryptoCart.
3> Enjoy 25% discount on platform fee & early access to product features by holding more than 2K $RVF tokens. You can share your feedback and shape the product too.

Read more details here:

https://blog.rocketx.exchange/top-3-benefits-of-holding-rvf-tokens

Where to buy RVF token?

You can buy $RVF via RocketX app using below direct links:


✅ Ethereum Network:

https://app.rocketx.exchange/swap/ETH.ethereum/ETH.rocketx

✅ BNB Network:

https://app.rocketx.exchange/swap/BNB.binancecoin/BNB.rocketx

How to bridge RVF token?

To move $RVF from Polygon to ETH n/w please use Polygon native bridge:

https://wallet.polygon.technology/bridge

Use Ferrum bridge to move RVF between Ethereum & BNB Chains:

https://bridge.ferrum.network/frm/

What is RVF token circulating supply & market cap?

These are dynamic in nature. You may check circulating supply, market cap & other token details using either of the following:


https://coinmarketcap.com/currencies/rocket-vault-rocketx/
https://www.coingecko.com/en/coins/rocketx-exchange

How can I profit with RocketX API?

By integrating RocketX API to launch swap feature into your service, you start earning with every transaction initiated from your platform.

How is KYC done? How do you manage risky funds

RocketX employs a robust Anti-Money Laundering (AML) and Know Your Customer (KYC) protocol, bolstered by a risk mitigation system utilizing on-chain analysis. In the event that the algorithm detects a suspicious transaction, the exchange temporarily puts the swap on hold and requests the user in question to verify their identity. It is essential to note that RocketX vehemently opposes money laundering and any illicit activities, consequently refraining from establishing any business affiliations with individuals or corporate entities implicated in or suspected of engaging in such activities. Each KYC case is dealt with on a case-by-case basis to ensure comprehensive scrutiny. For further information regarding our KYC procedure, please consult the FAQ section on our website at


https://www.rocketx.exchange/faq/

What tokens & blockchains are available on RocketX?

We support 20,000+ tokens & 200+ blockchains with a single API. We constantly keep adding support to more tokens & blokchains to be the one-stop solution for swap.

How to list a new token on RocketX?

If you have a new asset that you would like to see listed on the RocketX exchange platform, please send an email to [email protected] with the subject line "New Listing Request". Our team will respond to your inquiry within two business days. We offer a variety of listing options, and our dedicated team will be delighted to provide you with a detailed explanation of each option and recommend the most suitable choice based on your project's unique preferences and requirements.

How to add support to a new blockchain on RocketX?

If you are interested in launching a new blockchain on the RocketX exchange platform to enhance interoperability with prominent blockchains, please reach out to us via email at [email protected] using the subject line "New Blockchain Launch Request". Our team will promptly address your inquiry within two business days. We provide an array of launch alternatives, and our committed team is eager to furnish you with an in-depth overview of each option and offer recommendations tailored to your project's specific preferences and needs.